Maersk
The current times show that managing supply chain is key to responding to change and even crisis. At Maersk, this is the big opportunity and an extremely exciting time to integrate global supply chains to benefit the customer, community and lift the society in times of need.
From its focus on offshoring opportunities when
it was established in 1999, Maersk GSC’s competencies have since grown
significantly aiming to put customers at the centre of business. Maersk GSC
operates from 7 locations across the world: India - Mumbai, Pune, Chennai,
Bengaluru; China ‐ Chengdu;
Philippines ‐ Manila; Morocco
‐ Tangier. [Also Read: India Post - Government Job - Mail Motor Driver]
The GSC comprises of some of the best minds in engineering, digital innovation, finance, commercial, operations and information technology that develop innovative end-to-end solutions providing best in class customer experience.
Position:
Process expert, Operations
Experience:
3 - 10 years of experience in international non-voice process
Key responsibilities:
Excellent command of spoken and written English
Must have experience in international email and chat support process.
Must be flexible to work in night shifts.
Effective communication skill and
interpersonal skill be able to build good working relationship (internal and
external)
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Experience in directly interacting with customers.
Organisational and Time management skills:
Multi-tasking and prioritising, Planning work activities efficiently to meet deadlines and high-level goals.
Capacity to handle change, stay open to different ideas, support positive changes.
Initiative:
Identifying what needs to be done and doing it before being asked or before the situation warrants it.
Excellent analytical and problem-solving
skills. Can see hidden problems and looks beyond the obvious for answers.
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Drive for Results – Drives for results and success, conveys a sense of urgency and drives issues to closure, persists despite obstacles and opposition.
Good working knowledge of MS Office products including Word, Excel and PowerPoint.
Apply Now:
https://www.maersk.com/jobsearch
All the best!
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