Barclays Job Opening
Job Title: Process Advisor
Location: Chennai
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography.
Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried
out in full compliance with regulatory requirements, Enterprise-Wide Risk
Management Framework and internal Barclays Policies and Policy Standards. [Also Read: Jio Fibre - Home Based Job - Any Qualification]
Dynamic Working
Our dynamic working programme has been set up to help Barclays colleagues achieve an optimal work/life balance. Arrangements we offer range from working at home and changing regular hours to taking career breaks.
Our Dynamic Working initiatives support colleagues at all stages of their lives, helping them with parenthood, caring, further studies and hobbies
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives. If you have a need for flexibility, then please discuss this with the Hiring Manager.
To work in a team environment for various transaction based on processing of instructions within agreed timelines by combining analysis and judgment with speed & accuracy to consistently provide a high-level customer service
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Job Description
Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy
Adhere to quality control discipline, procedures and checks at all times
Day to day query resolution, with upward escalation of more complex queries to the management team
Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage
Assist team manager in administration of the section, including organizing workflow, queue management & query resolution
May be involved in the retrieval and distribution of information, either on paper or any other electronic medium
Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews
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Eligibility:
Under-Graduate/Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
Experience of working in BPO/KPO
Flexibility in hours of work and ability to work changing shifts patterns
Skills required:
Familiarity with procedures, policies, products and services of a financial organisation
Knowledge of related risk and audits
Ability to work within deadlines/customer demand.
Work location
Chennai
Job Application : jobs.barclays/Che-PA
Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience.
We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances.
Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
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Purpose and Values
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our Values
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
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Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Diversity
We aim to foster a culture where individuals of all
backgrounds feel confident in bringing their whole selves to work, feel
included and their talents are nurtured, empowering them to contribute fully to
our vision and goals. [Watch the: Deliotte Excellent Opportunity for Freshers]
Benefits
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances.
These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.
Watch the below video for more details:
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