Associate – Transaction Processing
City - Chennai
State - Tamil Nadu
Job Description
Sutherland is seeking an attentive and goal-oriented person to join us as Consultant – Collections. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! [Also see: Home based jobs from Reliance Jio]
Consultants in this role get to
Be the Point of Contact: Educate the customer regarding their payment and negotiate an approximate payment date where it will be completed. Negotiate a payment date of the customer’s debt. Be responsible to Manage inbound and outbound calls to recover from applicable/assigned accounts/costumer. Process correspondence.
Define Sutherland Reputation: Maintain the best customer experience possible achieving the collection goals. Deliver an experience to every customer meeting CreditShop’s service standards. [Also see: Wipro Freshers Job - Across India - Many Jobs]
Consistently Deliver - Achieve all agreed KPI’s. Work pro-actively to ensure potential issues are escalated appropriately.
Job Application - https://sutherlandglobal/Job/A-TP
Qualifications
Our most successful candidates will have
English proficiency language skills (maintain an English conversation, be able to read and write in English)
Negotiation Skills
Collection Skills
Able to work positively in a fast-paced, changing environment.
Ability to multitask and have excellent organizational skills.
Building rapport, be able to show empathy
Effective Communication skills [Also see - Chegg India remote support jobs - Tech / Non Tech]
Working knowledge of PC Environment
Comfort and familiarity with desk top tools
High School Diploma is required (Bachelor’s degree is a plus)
Experience working in a customer-centric environment is a plus
Experience working in finances related field is a plus
Experience working in collections is a plus
COVID-19 Update - Work from Home Notice
Covid-19 update: Thank you for your interest in Sutherland. During these unprecedented times, Sutherland is committed to ensuring a healthy working environment for our people, their families, and the communities in which we operate.
Where possible, we are enabling our people to work from home. When it is necessary for our people to work from a physical location, we have implemented enhanced health and safety protocols in all of our office locations. Our job listings will indicate if positions are full-time work from home, temporary work from home to start with an eventual return on-site, or full-time on-site. [Also see: Byju's Many Job Opening - Home based jobs]
We have introduced a fully virtual interview and on-boarding experience for the majority of our positions, which will also be outlined for you during the application process.
We are still actively hiring in all of our locations, so we encourage you to apply for positions of interest or join our Talent Community if none of our current openings match your skills, location, or interests so that a recruiter may contact you if there is a match. Thank you for your continued interest! [Also see: Barclays Work from Home - Any Degree]
Watch the below video for more details:
Comments
Post a Comment